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VA Resource Guide – with COVID information

Veterans and their Families, Caregivers, and Survivors have many resources available to answer their questions on services related to the Coronavirus, or COVID-19, and the care, benefits and services available from the Department of Veterans Affairs, other agencies and non-profit organizations. 

 Coronavirus information: The federal government response www.coronavirus.gov/

The actions of the Department of Veteran’s Affairs (VA): https://www.publichealth.va.gov/n-coronavirus/

VA Resources 

Website Coronavirus Information:

VA Welcome Kit and Quick Start Guides: https://www.va.gov/welcome-kit/ 

VA.GOV: Access and manage your VA benefits and health care to include education and records www.va.gov 

White House/VA Hotline: Dial 1-855-948-2311. 

Veterans Crisis Line: Dial 1-800-273-8255 and Press 1 to talk to someone. Send a text message to 838255 to connect with a VA responder. Start a confidential online chat session at VeteransCrisisLine.net/Chat

MyVA 311: Dial 1-844-MyVA311. If a Veteran has symptoms such as fever, cough, and shortness of breath, please contact local VA medical center or MyVA 311 before visiting the local medical center or clinic. 

Prescription Refills: If you currently get your prescription sent to you by mail, you’ll continue to receive your refills as normal. If you usually pick up your prescriptions in person, we encourage you to use our online prescription refill and tracking tool. 

Homeless Veterans: 

Caregiver Support Resources: 

Survivors Assistance: 

VA Benefits: How to file a claim? https://www.va.gov/disability/how-to-file-claim/

Transition Assistance Program: https://www.benefits.va.gov/transition/tap.asp

Employment Assistance: 

Telehealth Services: Meet with providers from home; available on iPhone, iPad, laptops, macOS, Android, and personal computers. 

Mobile Vet Centers: Locate a Mobile Vet Center near you or talk to an adjustment counselor

  • https://www.vetcenter.va.gov/ 
  • 1-877-WAR VETS (1.877.927.8387) is an around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. 

National Cemetery Operations: 

Board of Veterans’ Appeals: 

  • The Board of Veterans’ Appeals (Board) is making changes to keep Veterans safe from exposure to COVID-19 while continuing its mission of providing hearings and deciding appeals.
  • Click here for information on virtual hearings.
  • The Board will Advance on Docket (AOD) appeals for Veterans who have been diagnosed with COVID-19
  • Click here to find out how to file for AOD and what documentation is required.
  • During this National emergency, the Board will now accept typed signatures on AMA Notices of Disagreement (NOD)VA Form 10182, in lieu of a wet signature.

#VetResources:  VA newsletter reaching more than 11M Veterans and families. Resources, tools, and tips for VA and community resources. Subscribe: https://www.va.gov/vetresources/

Veteran Journey Map: https://www.blogs.va.gov/VAntage/wp-content/uploads/2020/02/Veteran-Journey-Map.pdf